Freshdesk is one of the fastest growing SaaS (software-as-a-service) and cloud-based customer support solutions that was founded with the mission of enabling companies of all sizes to provide great customer support service to the customers.
The Freshdesk workplace is a 120000 sq ft colorful office space based on Superstar Rajinikanth’s theme which has no cubicles. There’s a one thing that is unique about Freshdesk workspace is signature wall art which has Chennai landmarks, sketches of random characters and a lot of fun material used where one can find carrom coins and balls used as props on the walls. There’s a liberal dose of Rajinikanth; a separate ‘Thalaivar’ wall is on the cards, as part of the new space.
“What matters is what you’re seeing,” explains Ruchi Shah, a freelance designer, who has worked on sprucing up the environment through her art, “You look at the wall and you feel happy. Isn’t that what you come to work for anyway?”
Life at Freshdesk seems colourful and happy — despite the odd working hours (for some) and deadlines. The employees here are a far cry from the ones you usually see at corporates; they’re dressed in bright, casual attire and walk around with laptops in tow to work with other teams.
It is to sort out that very problem that the planners of the new office space in Block C have come up with the idea of what they call ‘collab spaces’. Bharath Balasubramaniam, Director of Design, takes through the new space, explaining the concept of ‘work as you move’. “With a laptop and Wi-fi, there is no need for anyone here to sit at a fixed place,” he says. The desking system in place here ensures that employees can move around while working, and use the colourful huddle pods for meetings.
“We’ve never had a fixed place here; we can move around and work from anywhere,” she says cheerfully. And when she wants to take a break from work, she can join her colleagues at the new real-time gaming area. “Some offices provide video gaming consoles, but what we wanted is for employees to actually sweat it out a bit and indulge in some kind of physical activity,” explains Prabaharan Marimuthu, Manager – HR and Admin, “In this area, five-member teams can play indoor cricket or even football.” Finally, there are sports beyond table tennis at workplaces.
The company offers – a large gymnasium, table tennis, mini golf and a foosball table to boot.
The Freshdesk office is not all about chrome, steel and plastic; an element of freshness pervades the high energy workspace in the form of potted plants, pillars lined with horizontal bamboo sticks and a gigantic “bio” wall – hundreds of niches filled with tiny plants and warmed by bright yellow lights.
Here’s a Sneak peak into Freshdesk’s colorful Chennai Office. See Inside Pictures:
Freshdesk Chennai Office Address:
First Floor, Block B, SP Infocity
40 MGR Salai, Perungudi
Chennai, Tamil Nadu – 600096, India